Privacy Policy

Effective Date: 15-08-2023

At Mukesh Gems & Jewellers, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the categories of personal information we collect, the sources of this information, how we use it, and your choices regarding your data. By accessing or using our website, you consent to the practices described in this policy.

Categories of Personal Information we Collect

We may collect the following categories of personal information when you interact with our website:

1.       Contact Information: Name, address, email address, phone number.

2.       Payment Information: Card details, billing address.

3.       User Account Information: Username, password, order history.

4.       Demographic Information: Age, gender, preferences.

5.       Website Usage Data: IP address, browser type, device information, pages visited, time spent on the site.

Sources of Personal Information

We collect personal information from the following sources:

1.       Information you provide during account registration, purchase, or communication with us.

2.       Information collected through cookies, tracking technologies, and analytics tools.

3.       Third-party sources for marketing and customer data enrichment.

Purposes for Which Personal Information Is Used

We use your personal information for the following purposes:

1.       Processing and fulfilling orders.

2.       Providing customer support and resolving inquiries.

3.       Sending order updates, shipping notifications, and invoices.

4.       Personalizing your shopping experience.

5.       Conducting analytics to improve our website and services.

6.       Sending promotional offers, newsletters, and marketing communications.

7.       Requesting and showcasing customer testimonials (with consent).

Purposes for Which Information Will Not Be Used

We are committed to protecting your privacy and will not use your personal information for purposes other than those outlined in this policy. Your information will not be sold, rented, or shared with third parties for their marketing purposes without your explicit consent.

Marketing Activities

We may use your contact information to send you promotional offers, newsletters, and marketing communications related to our products and services.

Customer Testimonials

We may request your permission to use customer testimonials on our website or marketing materials. Your testimonial will only be used with your explicit consent.

Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be effective upon posting on our website. Please review this policy periodically for any changes.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.